SPA POLICIES

Reservation Policy – Appointments can be made by calling 978-884-8957 or by booking online 24-hours a day at the “Book Appointment” link on the right. A credit card number is required to hold bookings for two or more services scheduled together. Please plan on arriving at least 10 minutes early to get settled. Arriving late for your appointment will deprive you of valuable treatment time.

Payment – All Major Credit Cards are accepted.

Cancellation Policy – Please respect your therapist’s time by giving 24 hours notice if you need to cancel or reschedule an appointment. Canceling without 24 hours notice may result in a 50% cancellation charge. If you do not show up for an appointment, your credit card will be charged for the full amount of the service booked.

Gratuities – If you are pleased with the services you receive, it is customary to thank your therapist with a 15%-20% gratuity.

Age Requirement – Clients must be at least 18 years of age unless accompanied by a parent in the room.

Cell Phones – For your own relaxation and tranquility, please consider turning off your cell phone during your treatment.

Gift Certificates – Must be presented at time of service. They are not redeemable for cash. They cannot be replaced if they are lost or stolen.. We will honor prices for service or package gift certificates for two years. After that time, 100% of the value of the gift certificate may be applied towards current prices. If you make an appointment to use a gift certificate and do not show up (without notice), that gift certificate will be considered redeemed.

Prices – All prices are subject to change without notice.

Returned Checks – If your check is returned for non-sufficient funds, you expressly authorize your account to be electronically debited or bank drafted for the amount of the check plus any applicable fees. The use of a check for payment is your acknowledgement and acceptance of this policy and its terms and conditions.

Hours of Operation – 7 Days a week by appointment.

Personal Property – Oasis Day Spa cannot be responsibility for lost or stolen items. Please leave valuables at home.

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